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Payment portal

Payment portal

The Academy at Shotton Hall uses Payment Portal, an online payment system parents can use to pay for school dinners, trips and more.

If you have a child that attends the school, you should have been given an instruction letter and a unique code to set up your Payment Portal account when your child first enrolled.

If you are yet to recieve a letter or you want us to send another one, please email paymentportal@shottonhallacademy.co.uk or call us on 0191 518 0222 and speak to our finance department.

What is Payment Portal?

Payment Portal is a convenient online payment system which allows parents to make secure payments for lunch money, trips and other events that are happening in school.

You can monitor lunch money balances and view accurately what your children have been eating for lunch.

You can make payments for trips and other events in school online, check when payments are due and monitor balances. You can link accounts for children you have in this school and in other schools who use Tucasi.

Why are we using it?

We use Payment Portal as it is a secure, flexible and efficient way for parents to make payments, it reduces the amount of cash brought into school and provides parents with a secure record of all transactions.

Here’s how it works...

  • You can top-up your child’s lunch money account online using a debit card. There is no fee to parents for topping up, however the minimum top up is £10. The balance on the account will be updated instantly and will be available to use within one hour.

  • Students pay for their lunch in the usual way using the fingerprint system at the tills.
  • The online balance will be updated overnight and parents will be able to view what their children have purchased from the school menu.
  • Any trips and events in school can be paid for online. You can put money towards the trip as and when it is convenient, check when payments are due and monitor balances.

What our parents are saying...

Payment Portal is already extremely popular amongst our parents, here's what some of them had to say. Tell us what you think by tweeting @shottonhall.

" I love how I can see what my daughter's eating (there’s no hiding from me now haha), and I paid more of her trip off which is so good. So easy to use, I’m over the moon with it!"

"I’ve just created an account on the payment portal….it’s brilliant, such a good idea."

"It's just so much easier."

"The new payment portal is brilliant... love it."

If you have any questions or need help setting up your account, contact the school on 0191 518 0222 or email paymentportal@shottonhallacademy.co.uk